Research reveals that 38% of your executives, managers and salespeople are actively looking to leave your organization today. Do you know which ones and why? What are you doing about it? 
This fact gives added insight to why leadership is so challenging. Did you know that there is one critical component always present in every consistently successful organization's growth? Organizations, those that grow 20% a year in all market conditions, continually learn and then assimilate the learning faster than their competition! Learning is the key to growing successfully, profitably and gracefully. Yet most organizations have no discernable plan for learning and no plan for teaching their people how to get better. Teach your teams, help them individually to learn something they would not have learned had they not known you ... give them opportunities to grow ... make them better by making them learners. The Northstar Learning and Knowledge Institute for Leaders and Managers was created to be your in-house leadership and management learning center for whatever period of time and for those specific areas of challenge you sense can most dramatically impact your company. Although you don't owe your people lifetime employment, you do owe them lifetime employability, and training is the most powerful and effective method for developing employee loyalty.
You should talk to us if your leaders and managers are open to learning things such as:
The Board Meeting In Your Head! - "Listen, You're Trying to Tell You Something!"
Personal Accountability
Goal Setting "Living a Life of Design"
Leadership Modeling
Leading Quietly
Fatal Ascent - Lessons in Leadership from the 1996 Mt. Everest Tragedy
Success by Design Workshop
Why Customers Matter
Winners (Don't) Take All
Beyond Charismatic Visionary Leaders
Building an Organization with the Balanced Scorecard
Leadership is a Choice - the General Manager in the Middle
Managing People for Competitive Advantage
Capitalizing on the Power of the Customer
Accessing Your Creativity by Overcoming the Challenges of Time and Stress
Return on Management
What Really Works?
Fostering Innovation - 11-1/2 Weird Ideas That Work
Personal Listening Profile
Time Mastery
Bringing Out the Best in Your Employees - Giving Your Management, Sales and Customer Service Teams a Competitive Advantage
Work Expectations
Understanding Personal and Work Related Stress
Understanding Personal Learning Approaches
Attitudes - Can They Ever Be Changed
Advanced Sales Management Training
The Hiring Program
The Strategy Program
Design Your Own Corporate Strategy
Where Do Great Strategies Come From?
Strategy is Destiny - A Perspective on Strategic Leadership
Sustaining Competitive Advantage
Teamwork
It's not finance. Not strategy. Not technology. It is teamwork that remains the ultimate competitive advantage because it is so powerful and so rare.
The Board Meeting In Your Head! - "Listen, You're Trying to Tell You Something!"
Master the most effective and powerful understanding of communication in the world. This subject is taken from the book of the same title written by Ken Edmundson in 2008. Are you aware we all have four separate parts of our personality called "Ego States" and that two of these ego states prevent you from processing information at anywhere near an optimal level? We will teach you the most powerful tool in the world to help you understand how your mind works and to equip you to operate at optimum levels with minimum frustration, anxiety and anger.
Personal Accountability
The strongest foundation to build upon in an organization is a blame free, victim-thinking free, procrastination free environment. Learn the life changing impact of the Personal Accountability program developed by John Miller, The Question Behind the Question.
Goal Setting "Living a Life of Design"
Set personal, achievable goals. Learn to align the internal energy sources in yourself that are essential to setting meaningful goals in the four most important areas of your life.
Leadership Modeling
Learn the most effective leadership models that the best minds in the world have created, including the most famous of all, the "Shackelton Model."
Leading Quietly
Charismatic leaders inspire us all, but if we focus only on the heroes we put on pedestals, we will miss the quiet leaders. It is the unglamorous, quiet leadership in the trenches that transforms organizations. We will look beyond the heroic model to the people in the organizations who care about and solve the small problems. We will take you through the transforming work of how to find and promote quiet leaders.
Fatal Ascent - Lessons in Leadership from the 1996 Mt. Everest Tragedy
We will examine the research and findings that suggest failure factors on three levels - individual, group and organizational - interacted to cause the tragedy. We will offer insights for leaders and managers making and implementing high stakes decisions within organizations.
Success by Design Workshop
Designed to help people understand more about themselves, identify their strengths to build on and grow from, and then establish a plan for increasing their personal and professional effectiveness.
Why Customers Matter
Understand the need for good customer satisfaction measures; learn to promote positive customer behavior to increase profitability, identify your customers, and define strategies to increase that number.
Winners (Don't) Take All
Discover how focusing on creative value can lead to a better deal for both parties. In this session we will examine the assumptions that impede us from making better deals, and we will detail several strategies for becoming more successful negotiators.
Beyond Charismatic Visionary Leaders
This session will teach you how to recognize the characteristics of the traditional charismatic visionary leader and differentiate between the traditional style of leadership and that of "Built to Last" leaders.
Building an Organization with the Balanced Scorecard
In this session we will introduce how the Balanced Scorecard, a new management approach, supplements financial measures with non-financial measures related to customers, internal processes, and learning and growth objectives.
Leadership is a Choice - the General Manager in the Middle
Define the three roles of the manager in the middle as a strategist, organization builder and performer.
Managing People for Competitive Advantage
Raise your awareness of value and the importance of revitalizing employees. Understand the transformational shift in the modern corporation for allocating capital to managing people as the key strategic resource.
Capitalizing on the Power of the Customer
Learn how successful companies differentiate on service. Understand how leading organizations treat customers as advocates, rather than as adversaries. Recognize how to influence customers' behavior to benefit your customers and your organization.
Accessing Your Creativity by Overcoming the Challenges of Time and Stress
Understand what true prosperity means for you. Recognize the issues in your life that cause you stress and practice methods for alleviating that stress. Learn to expand the present and reduce the amount of time you spend living in the past and future.
Return on Management
Study the critical relationship between releasing productive energy and leveraging time effectively: the return on management ratio.
What Really Works?
Recognize the real primary management practices shared by successful companies. Is there a secret to corporate success?
Fostering Innovation - 11-1/2 Weird Ideas That Work
Recognize how encouraging innovation differs sharply from supporting routine work. Identify the type of people you need to drive innovation in your organization. The "11-1/2 Weird Ideas" are practical, but often non-intuitive tools to generate and experiment with new ideas while still maintaining short-term performance.
Personal Listening Profile
In this session we will approach how listening improves communication skills, team building, productivity, customer service, selling, management development, conflict resolution and self-confidence. Participants will take their own personal listening profile and survey.
Time Mastery
In this session participants will involve themselves in their own time mastery profile and study and will learn some powerful, innovative techniques for people to identify their own time mastery strengths and their opportunities for improvement.
Bringing Out the Best in Your Employees - Giving Your Management, Sales and Customer Service Teams a Competitive Advantage
With 30 years of proven reliability and over 40 million users, DISC Classic remains the most trusted learning instrument in the world. It is used globally in dozens of training and coaching applications, including organizational development and performance improvement.
Work Expectations
This is an engaging, self-directed learning program, which helps your employees understand and manage their work expectations. Why? Because research has shown that people who have clearly defined, well-communicated expectations have better attitudes and enjoy greater job satisfaction than people whose expectations go unspoken or unrealized.
Understanding Personal and Work Related Stress
This workshop of understanding personal and work related stress is a unique, self-directed session that provides people with valuable feedback on stress and coping in four inner connected areas of life: Personal, Work, Couple and Family.
Understanding Personal Learning Approaches
This personal learning insights session is the reliable, easy to use learning strategy needed. This session is self-directed learning that helps people identify and understand how they experience, process, organize, store and retrieve information.
Attitudes - Can They Ever Be Changed
This eight-hour session is designed to help people understand that they can choose how to perceive and respond to events around them and that it is in their control to change a negative outlook to one that is positive.
Advanced Sales Management Training
Decision Plus Leadership Training - this program offers comprehensive instruction, coaching and support, as well as the expertise and philosophy that have made the Edmundson Nortstar Business Research and Training Institute a highly effective sales management program. Each of the 40 training modules in the program explores the critical elements for success in sales management.
The Hiring Program
The Edmundson Northstar 12-Step Hiring System provides an innovative process for sourcing, interviewing, assessing and selecting the right fit talent for your organization... it's a tough process, but it works.
The Strategy Program
Strategy is defined as a major pattern of resource allocation. The focused and continual process of strategic thinking, which involves seeking the big picture, looking at the inter-relations among different technologies, functions, markets, products, services, supply channels, competition - in short, mentally grappling with every force that bears on the successful execution of one's purpose.
Design Your Own Corporate Strategy
Take control of your business by creating a real and effective competitive strategy. Don't leave your competitive strategy to chance. In this work, you will learn to create, to mobilize and execute your strategy. Our program is interactive, engaging and inclusive, and it's about helping you rapidly implement those ideas consistently and effectively.
Where Do Great Strategies Come From?
We will use cases of existing companies as an example in this discussion of traditional and alternative strategic planning approaches.
Strategy is Destiny - A Perspective on Strategic Leadership
Understand why leaders need strategy. Identify the characteristics that make an action strategic and recognize the critical role of strategic thinking as an organizational capability.
Sustaining Competitive Advantage
Grasp the importance of sustainability. Recognize the four threats to sustainability. Identify the possible response to these threats and understand how to protect your advantage.
