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Edmundson Northstar Training Institute

Programs
These sales and management training programs are powerful, interactive events led by Ken Edmundson and his team using their 27 years of experience in growing results-oriented sales teams as they lead sales people and managers through the most dynamic selling process they will ever experience.
"We will impact you in three months, train you in six, and change your
professional results forever in nine..." - Ken Edmundson
Advanced Sales Training:
The Advanced Sales Training Program is our comprehensive approach to sales training that offers more than 15 hours of classroom sessions each month to choose from, including a combination of workshop training and problem-solving clinics. Advanced Sales Training membership is a dynamic, ongoing learning experience comprised of mutual support and personal coaching. The Advanced Sales Training features an environment and curriculum that fosters growth in both skill and courage, and provides real-world scenarios for exploration of the very toughest sales problems through creative instructional on-camera training.
The Advanced Sales Training Program is structured to meet each member's individual needs, regardless of the industry in which they work. Not everyone has to
"start" and "finish" at the same time. Everyone works at their own pace to master their selling skills. Members work with a comprehensive set of tools, workbooks, reinforcement materials and practices.
Corporate Advanced Sales Training:
Today's trends in corporate America are to downsize in-house training staffs and cut cost. We provide corporate sales training and development programs designed to be totally flexible, including customizing and developing training manuals to accommodate a company's unique sales and sales management training requirements. We work with companies who prefer a training program that is very specific and targeted to issues they face in their industry.
Advanced Training for Corporate Non-Traditional Sales Companies:
Selling is a word many professionals try to avoid. "Sale" is not a negative word, especially if you are a professional working to build a thriving client base. We offer a program specially designed for accountants, architects, attorneys, engineers, financial institutions and other professionals who have to sell themselves, their ideas and services.
"Sales Strategies for Non-Selling Professionals" demonstrates that selling is an accepted and necessary part of today's competitive marketplace.
The program combines classroom sales training, follow-up reinforcement and professional comprehensive workbooks, CDs and other tools that you can refer to when needed. We teach non-selling professionals to take control without offending, avoid unpaid consulting, become more comfortable addressing money issues and develop other skills and knowledge that will make you a successful professional in building a business.
Advanced Sales Management Program:
Vision plus leadership training. This program offers comprehensive instruction and support, as well as the expertise and philosophy that have made the Edmundson Northstar Companies the most powerful training firm in the market today.
Each of the 40 training modules in the program explores the various and numerous critical elements for success in any management situation, regardless of the industry.
The Advanced Sales Management Program was developed using adult learning methodologies, the most advanced approach to professional sales management training. You will experience a participatory, rather than a passive training format to facilitate true training and comprehension. Advanced Sales Management emphasizes active skills, training exercises and follow-up with skills applicable to specific environments. Each person in the program receives comprehensive workbooks, CDs and other material to build a library of sales management skills.
The Advanced Sales Management Program is offered both in public and private forums. The public forum is offered for companies who desire the same level of focus and training as larger companies, but might not have the need to include enough managers to warrant doing it on a customized basis. The private forum is offered to companies with ten or more management people enrolled, and all materials and CDs are personalized and tailored for their specific use.
Quality Service Programs:
Quality service to customers is a critical element of success. When customers are unhappy with the service they receive, most do not complain...they simply do not come back. Research proves that eight out of ten people who have a problem will not complain about the service; they will simply carry their business elsewhere. How can you know that you are providing quality service rather than providing just lip service by printing it in your brochures and on your Web site?
The Edmundson Northstar Quality Service Program teaches how to define it, how to build it and how to sustain it. We teach a total quality management approach to improving customer service that is effective at all levels of an organization. The program guides you through three phases of developing and implementing quality service and concludes by helping you create your own action plan for excellence. The result is a long-term, real-world solution to an ongoing business challenge of getting and keeping your customers.
Presenting Yourself with Impact Training:
This program teaches the skills for your professional and personal growth in any field. One of the most common fears people have is presenting to a group. Whether you are giving a sales presentation, speaking to coworkers or addressing fellow members of an organization or a group of strangers, presenting can be a difficult challenge.
"Presenting Yourself with Impact" is a flexible program that fits your schedule in a one-day, two-day or even 2-½-day format. Learn the 21 action steps to sharpening your presentation skills by using proven techniques to organize your thoughts, connect your audience, send powerful messages and master the finishing touches. In an industry, at any organizational level, this program can be customized to meet your needs.
Leadership Training:
Ken Edmundson is a trained chairman and facilitator for The Executive Committee (TEC). TEC is a premier worldwide membership organization for the personal and professional development of CEOs, presidents, and other leaders. The Edmundson Northstar Institute leadership program offers are powerful tools to equip individuals and teams to understand their role and how to gain ultimate benefit from their personal abilities.
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